Refund policy

Return & Refund Policy – IMPACTO FRAGRANCES

At IMPACTO FRAGRANCES, customer satisfaction is at the heart of everything we do.
We take pride in offering luxurious perfumes crafted with care and excellence.
However, if you are not completely satisfied with your purchase, we offer a free return and a full refund with a simple and seamless process.

Free Return Policy

  • You may return your product within 10 days of receiving your order.

  • Returns are completely free of charge if you are not satisfied with your product for any reason.

  • The returned item must be in its original condition, unused, and with original packaging intact

Full Refund

  • Once we receive and inspect the returned product, you will receive a full refund to your original payment method.

  • Refund processing usually takes 3–7 business days, depending on your bank or payment provider.

 

IMPACTO FRAGRANCES – Because your satisfaction is our objective.